Another balls'...
 

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[Closed] Another balls'd up CRC order

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Order some bits on CRC Tuesday, all parts in stock. No sign of delivery so checked this morning and the status is still 'processing' 👿

Checked the stock levels and one item is showing as out of stock, so they held back on the order and haven't bother to inform me.

Really annoyed as I could have got this Wednesday from Wiggle, now I'm on the phone 10th in the poxy queue to cancel my order 😡

Come on guys, this service sucks and word is going to spread round fast that you're letting people down.


 
Posted : 19/03/2010 11:22 am
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and your LBS would of done better?


 
Posted : 19/03/2010 11:25 am
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have you considered that you might have bought the last one and they've reflected this in their stock levels?


 
Posted : 19/03/2010 11:25 am
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Sorry, but how do know that you didn't order the last one in stock and its been aocated to you?

For all you know it could be a Royal Mail issue.

You have high expectations, give them a chance.


 
Posted : 19/03/2010 11:26 am
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Its only Friday morning, have some patience.


 
Posted : 19/03/2010 11:27 am
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Not quite up to the usual standard it seems. Give them a chance to explain before bitching online though.


 
Posted : 19/03/2010 11:29 am
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But if its shown as 'processing' it obviously hasn't left them, so its going to be Monday at best when it arrives - not good.
I bought a frame off them a few weeks ago & it was supplied with a RS Vivid shock not the Fox DHX advertised (still has the Fox instruction manual in the box though 🙄 ) so I tried ringing a few times but no answer so I email - no response but they changed the item description on thier website to say Vivid shock - service has gone downhill since last year.


 
Posted : 19/03/2010 11:42 am
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But if its shown as 'processing' it obviously hasn't left them

Not always the case- sometimes it isn't updated (I've had it updated after the postie has delivered)


 
Posted : 19/03/2010 11:44 am
 goog
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Come on guys, this service sucks and word is going to spread round fast that you're letting people down.

you wish ... chump 🙄


 
Posted : 19/03/2010 11:52 am
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Patience: A minor form of despair disguised as a virtue. ~Ambrose Bierce


 
Posted : 19/03/2010 11:56 am
 Ewan
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I got all the bits I ordered yesterday afternoon first thing this morning with standard postage. Can't fault CRC.


 
Posted : 19/03/2010 11:23 pm
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same.. mine is showing dispatched next day and i did order after 3 the day before.

I wonder just how many orders they get a day though, would be nice to know a figure


 
Posted : 20/03/2010 12:18 am
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.duncan:
same.. mine is showing dispatched next day and i did order after 3 the day before.

I wonder just how many orders they get a day though, would be nice to know a figure

Give this a watch...


 
Posted : 20/03/2010 12:32 am

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