2013 shimano XTR re...
 

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[Closed] 2013 shimano XTR receipt required

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I bought a new XTR rear mech and I'm looking to get a warranty replacement as the mech has started to get a load of play in it and dropping the chain off on the jockey wheels.
Thing is I bought it cash and cant find the receipt so have no proof of purchase.
Can anyone help please?


 
Posted : 14/08/2014 5:39 pm
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Paying cash shouldn't mean no receipt if you boght it new. If it was used then you have no claim to any warranty.


 
Posted : 14/08/2014 6:13 pm
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'I'm looking to commit fraud can anyone help?'

There you go FTFY


 
Posted : 14/08/2014 6:17 pm
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Eh?

The OP says he paid cash and has lost the receipt.

Having said that, the SGA does not require that a receipt is required for a warranty claim, just some proof of purchase. Approaching the retailer to ask for assistance in going through their sales records might provide a positive result.


 
Posted : 14/08/2014 6:19 pm
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why would i want to commit fraud?
last time i checked i wasn't a c*nt


 
Posted : 14/08/2014 6:40 pm
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STW'ers in not reading OP properly shocker.


 
Posted : 14/08/2014 6:47 pm
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So, how can anyone on here help unless they have his receipt?


 
Posted : 14/08/2014 7:33 pm
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cant find the receipt so have no proof of purchase.

Tough. Suck it up, buttercup.

One possible solution would be if you'd bought it from a LBS who know you, as they may not only remember, but may also just honour the warranty on trust.

If not, I refer you to my earlier response.


 
Posted : 14/08/2014 7:38 pm
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well some kind soul on here has just offered me one

wind yer necks in


 
Posted : 14/08/2014 7:41 pm
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Well, that's nice. A little light fraud. It's not YOUR receipt.


 
Posted : 14/08/2014 7:42 pm
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it's not the worst thing i've done today


 
Posted : 14/08/2014 7:49 pm
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CaptainFlashfart - Were you born a bell-end, or did it take years of practice?


 
Posted : 14/08/2014 7:51 pm
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Well, that's nice. A little light fraud. It's not YOUR receipt.

If possession is nine-tenths of the law, then technically it is his receipt now 8)


 
Posted : 14/08/2014 7:53 pm
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Such rapier sharp wit.

Edit - not directed at you, Jamie, I hasten to add!


 
Posted : 14/08/2014 7:53 pm
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😛


 
Posted : 14/08/2014 7:55 pm
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Sorry! 😉


 
Posted : 14/08/2014 7:56 pm
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I'm pretty sure most xtr stuff has a 3 year warranty, and so if it is a model only released within the last 3 years it should be warrantable because it clearly didn't exist to use before then. I've just had a similar issue with some xtr pedals but managed to get my lbs to send them back to the importer to have a look at them to see if they believe it was a warranty case - apparently it is so I'm due a replacement 🙂
I think most shimano kit has a sticker or printed 2 digit code that indicates year of manufacture - you'll need to look up the codes.


 
Posted : 14/08/2014 10:26 pm
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This could be the start of a useful trend. Imagine how it would help someone selling used bikes/parts of they could source a 'replacement' receipt...


 
Posted : 14/08/2014 10:35 pm
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I've had LBS's which I've used a lot do the warranty paperwork on something for me. You generally just need a returns form from them (another reason to keep a LBS on side)


 
Posted : 14/08/2014 10:43 pm
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Legally it is fraud.


 
Posted : 14/08/2014 10:50 pm
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This could be the start of a useful trend. Imagine how it would help someone selling [s]used[/s] stolen bikes/parts of they could source a 'replacement' receipt...

FTFY.


 
Posted : 15/08/2014 7:25 pm
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'Kin ell... I predict a riot...


 
Posted : 15/08/2014 7:38 pm
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*waits with bated breath for next insult*


 
Posted : 15/08/2014 7:45 pm
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I do so hope that it's as awesome as the last one!

🙂


 
Posted : 15/08/2014 7:50 pm

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