Just rang Mojo. The responsibility for Fox warrentee is not longer with them.
Care to elaborate?
I would like to know more.
Is a warrentee a bit like a manatee?
manatee?
man[b]e[/b]tee?
Interesting, one would hope that's because they are producing their own stuff and not because of some sillyness.
That's why I choose Rockshox.
I always thought Fox might eventually lose their Mojo.
Presumably (as there has been no announcement) this is more likely a 'fox part on a bike broke so your warranty is with the bike manufacturer (or shop in reality) not us' kind of situation?
Some very keen shock and fork prices on their website.
Wow. I just got my fork back form fettling, have always found Mojo brilliant to deal with, would hope this isn't the case
Who is Warren Tee?
warrentee/Warren Tee - English is not my first language - forgive.
Not having a moan at shop or at mojo. Both have been very nice to deal with.
I'm just passing on what I just heard - that's all.
Did you get any info on who is now handling warranties?
Looks like it they are dumping them, or have been dumped.
They are pumping stuff out at cost.
Presumably (as there has been no announcement) this is more likely a 'fox part on a bike broke so your warranty is with the bike manufacturer (or shop in reality) not us' kind of situation?
That would be my guess, it always looked like fox and mojo had a strong relationship, there would have to be a compelling reason to break it. Mind you sometimes strange decisions are made in business.
Fox brought the German distribution and service "in house" a couple of years ago, maybe that is part of their business plan.
Hob Nob - MemberLooks like it they are dumping them, or have been dumped.
They are pumping stuff out at cost.
Some of those prices are very keen 😯
Just called them to check on my back orders and unfortunately they aren't Fox's UK distributor any longer. They were always super helpful and I wish them all the best in the future.
Get a journo to call them up… big news…
Are Fox gonna open a UK office then, or switch to another distributor?
Hope there's no jobs at risk anyways.
Thought I may as well snag an X2 at them prices, was gonna get a new shock anyway and if it doesn't work good on my bike I shouldn't lose much selling it on.
Bah, just as my 36s have developed a creaky steerer too.
Presumably Mojo will still exist as a suspension specialist, just more in the mould of TF Tuned who I suspect won't be delighted about this development.
unless TF are the new distributor of course....
That's a bit of a [i]shock[/i]. I hope that Mojo stays a[i]Float[/i]. Presumably Fox will [i]Transfer[/i] to a new distributor.
(Hangs head in shame.)
oh god no that DHX2 has my name on it. should I buy it?
Some good deals on the seatposts. New Transfer for £200 including the lever.
Kind-of glad they have no 36s going cheap.
unless TF are the new distributor of course....
That was my first thought.
Blimey they are knocking stuff out cheap, wish I had a bike that an X2 fitted.
What a time to have gone metric
Went straight for a look at some 34's but didn't have what I wanted.
chakaping - Member
Kind-of glad they have no 36s going cheap.
That depends on wheel size and boostness 😀
Strewth, just snagged some 2018 29er Float 34's for £371. They are listed under the "end of line" items. I couldn't say no at that price.
They werw responsible for the warranty on a fork i sent them last week and they posted back to the shop on monday
That's a proper blow if Fox have just dumped them 😯
Fox=Mojo in the UK, the two are so intertwined it'll take a lot to unpick the connections. Wonder what that means for the Mojo/Fox demo setup at BPW, unless they've nicked the distribution?
Presumably Mojo will still exist as a suspension specialist, just more in the mould of TF Tuned who I suspect won't be delighted about this development.
Hope they do, I'll be chucking my Rockshox and Cane Creek stuff their way too if it is the case. No problems with TFTuned but having Mojo 20 mins down the road is very handy.
called them and they said its an ongoing situation, no new distributor as yet. wished them luck as it doesn't sound rosey.
Hangs head in Kashame
;d
Blimey they are knocking stuff out cheap, wish I had a bike that an X2 fitted.
They charged me £20 extra to convert a 200x50 to 200x57.
HTH
😀
Happened here in Oz with Intense, second it was confirmed they shipped all their bikes out to one of the onlines at clearance prices...
Mojo are likely to continue as a suspension specialist and do more than just FoX.....
GeoMetron bikes are unaffected....
Corporates will be corporates.....
Corporates will be corporates.....
and customers asking for "where's best (cheapest) for ____" means they will be looking to trim costs to compete with RS/SRAM
chakaping - Member
They charged me £20 extra to convert a 200x50 to 200x57.
Shhhhh, you're not helping. Though not sure they can be made 190x50 so not going to ask.
Well it looks like I'll be drilling a hole for an internal dropper this week!
The probably got binned off after Fox saw Chris Porter's saddle angle
mikewsmith - Member
and customers asking for "where's best (cheapest) for ____" means they will be looking to trim costs to compete with RS/SRAM
Not really, Fox always try to position themselves above RS in terms of being a more 'premium' product
Will Rockshox shock hardware kit fit a Fox X2?
why are Mojo selling the forks and shocks off cheap?
I can't see they they need to do that
Not really, Fox always try to position themselves above RS in terms of being a more 'premium' product
They will but they will also be trying to trim margins and make sure they don't miss sales.
Though the real point is people want stuff cheaper, and hunt all around for it, manufacturers are looking for ways to deliver and hold market share.
I wonder if Windwave (Marzocchi) might end up the new Fox people?
why are Mojo selling the forks and shocks off cheap?
That's the bit that baffled me as well albeit I know nothing about retail agreements. You'd have thought they would just hold the current stock unless they a) can't afford to or b) they're not doing Fox at all, bar servicing, going forward. Must be something off as I can't see Fox being delighted with them knocking 2018 stuff out at cost.
Must be something off as I can't see Fox being delighted with them knocking 2018 stuff out at cost.
See my post at the top, do you think they give a toss?
They have funds tied up in something, they need to liquidate that to get their cash back.
why are Mojo selling the forks and shocks off cheap?
Could just be cashflow, they might need to buy in new stock for whoever they replace Fox with, tools for servicing other forks, etc.
Or it might be a plain and simple FU to Fox and the new distributor (or put other people off bidding to be the distributor), mop up all the potential sales for the next few months.
Well there will be zero B2B sales when the new distributor gets in so I'd guess they carry decent inventory that just lost a huge market.
Or it'll go to all Fox sales being through [fox in house probably] new distributor with no online sales and what mojo don't sell now they know they can't in x months.
Edit: that made more sense in my head. My guess though is it'll go direct sales and OE only.
They have funds tied up in something, they need to liquidate that to get their cash back
But they could do that and benefit by knocking Factory 34s out at 600 quid rather than 470. Which is why I wonder if it is more of a
Or it might be a plain and simple FU to Fox and the new distributor
given Chris Porter's rep for 'straight talking'. But then it could also be
new distributor with no online sales and what mojo don't sell now they know they can't in x months.
which is why they just want shot of the stock and instead of returning to the new distributor they've gone for point two above.
Does anyone know if Float 34 29ers can be lowered from 140 to 120mm?
[url= http://singletrackmag.com/wp-content/uploads/2017/10/breaking-news-mojo-no-longer-distributing-fox-racing-shox/ ]Singletrack[/url] now seem to have picked up on this story.
Proof that somebody there reads the forums. 🙂
been quite a few times lately that there's been an item of interest/PSA on the forums that some bod has recycled to put a headline on the front page. Nice to see that the rabble on here are useful fro more than just adclicks 😆
yes but you need a new air shaft which I am sure you could get from the likes of TF Tuned.
Well, these will take a 4" tyre so it would have been rude not to: [url= https://www.mojo-store.co.uk/275-c102x3270595 ]https://www.mojo-store.co.uk/275-c102x3270595[/url]
returning to the new distributor
Zero knowledge but I do wonder if at their point in the chain it's more an auto industry type model where they commit to sell x number up front and they have no real option to return them, what stock they have is their problem.
That said (as mentioned) given Chris porter's rep, I'd be unsurprised to discover this largely came about out of a "we need more market share, you can't sell them at that [high] price, reduce your margin" conversation with fox and is as much a screw you...
...Only one way to find out, someone order a geometron and see if they're still specifying fox.
vinnyeh - Member
Singletrack now seem to have picked up on this story.
Proof that somebody there reads the forums.
It was Barney who tipped me off to this thread, and I've given appropriate credit to Earl now 😀
We're trying to find out more directly from Mojo.
Cheers for that just bought myself a Transfer dropper and lever.
Shame about them, always had good service.
If they sold a dhx2 coil in 216x63 I would be in trouble..
Well, try as I might, they have nothing I want that will fit my bikes 🙁
I wonder if Silverfish will lose Raceface/Easton, Windwave lose Marzocchi. Then Fox set up their own distribution for all their brands? Or has Chris Porter ruined it for himself? He does come across as highly opinionated, maybe he's rubbed someone up the wrong way?
What do all the little bits of the fork name mean!?
year..sz. ?...travel...??.. colour.... hub ??
2018 34 A 140 Grip Blk .. 15QRx100 1.5T
Specifically Grip... 1.5 taper is 1.5T (thought that too obvious!)
My XC bike was just telling me the other day that what it really needed was a bright orange step cast fork.
I told it to keep dreaming cos it was too expensive, but now I seem to have lost my excuse.
tempted with a dropper post but where does all this leave warranty's ?
Couldn't resist a transfer post and 1x at that price!
Hope mojo are ok.
Tempted to return for some forks I can't afford!
[i]Specifically Grip and 1.5T [/i]
Grip is the damper tune - 'less good than Fit4' but not sure what that means in practive
1.5T - 1.5" tapered - the steerer.
Cheers. Got it 🙂
X2 for £246.. 😀
Damn, no factory transfer posts left 🙁
Oh dear, half price Fox 34s. Happy Christmas to me.
and it isn't the right size for my bike 🙁X2 for £246..
Why aren't there no 216x63 shocks? 🙁
Sort of glad they dont have anything of 140mm/27.5in flavour left, or i'd have done something stupid.
Anyway i've only ever had excellent service from mojo, including carrying out work free of charge when they were under no obligation to do so. Hope they're doing ok.
Does anyone know if Float 34 29ers can be lowered from 140 to 120mm?
This - anyone?
Yes, they can very easily. Have done this on 32s.
This - anyone?
Pretty sure I answered it when originally asked! Yes, but you need a new airshaft.
Damn, no factory transfer posts left
IIRC it's literally only the shaft coating that's different on the performance model.
IIRC it's literally only the shaft coating that's different on the performance model.
Thanks - gone for the performance version.
only the shaft coating that's different on the performance model
Probably in the lineup only to match the fork stanchions / shocks.
Mister P -
Who is Warren Tee
Uncle of Warren G.
Thanks - gone for the performance version.
black looks better anyway
this is interesting..
I've blown the damping in my rear fox float and was on the hunt for a new replacement. Yesterday Mojo's website was showing nothing available, TF tuned was showing as available to order. Spoke to TF this morning who said there seemed to be at least a 6 week delay for the 2018 stuff coming in. Good luck to those at Mojo. I hope there's no job losses.....
